What makes VisitUs Reception Australia's best visitor management system?
VisitUs is a cloud based visitor management system that can be accessed and configured from a web dashboard anywhere in the world.
It’s a secure cloud based solution that focuses on data security and is accredited to ISO27001 standards. It’s trusted by state and local government, logistics companies, aged care facilities and manufacturing plants across Australia, USA, UK.
If you’re looking for a smart visitor management system in Australia, then consider VisitUs as it includes facial recognition, Microsoft Teams integration, instant host notifications, and visitor pre-registration.
The system can also manage recording visitor logs, screening visitors, contactless sign in, sends instant notifications, trigger evacuations, manage deliveries and so much more.
VisitUs is an electronic visitor sign in system that has powerful integrations with over 2,000 apps including inner range inception, Zapier, credential verification software providers and time and attendance systems so you can create custom workflows and say goodbye to time-intensive tasks.
Our enhanced features allow administrators to access real time insights and helps businesses manage their location with complete control over the sign-in process.
Optimised for your industry
The VisitUs digital sign-in app works well in any industry as it provides a simple way to track and manage visitors that will improve efficiency to save you time and money.
No matter what type of business you have, our visitor management system can create custom sign in types that are tailored to your specific needs. Some of the industries we work with include Logistics, Manufacturing and Government and Aged Care.
Instant alert notifications
Alert your employees when their visitor has arrived
Manage the entire visitor management process from a web dashboard
Login to your own customised web dashboard and create the perfect sign in process for your business.
Pre-registered visitors love how easy it is to sign-in
Reduce the wait times in reception by pre-registering visitors before they arrive.
How the VisitUs visitor management system can improve your evacuation plans
Our visitor management system can be used in an evacuation to help manage and track the movements of people. This can help ensure that everyone gets out safely and efficiently.
Screen visitors, contractors and staff
Verify that each person who enters your location fulfills the requirements of the businesses.
Visitor sign-in system meets time and attendance
Use the reporting power of the VisitUs platform like a workplace management system to record time and attendance
Learn how VisitUs has helped drive efficiency at ATT Logistics
ATT Logistics is a privately owned business that commenced operation in 1985, serving businesses in Brisbane. Originally started by the current Directors operating out of a 200 square metre office at Sumner Park with five vehicles, it then moved its operations to a larger facility of 1300 square metres containing both office space and warehousing.
Today ATT Logistics operates out of a state-of-the-art facility at Carole Park which provides 8000 square metres in warehouse and office space to accommodate the company’s ongoing growth. The growth has been possible due to the company recognising the importance of meeting the service offer to its clients.
What were you using before VisitUs Reception?
Old school pen and paper based system. We used 3 logbooks/registers, one each for visitors, contractors and employees.
Site inductions used to be pen and paper based. All data generated used to be manually entered in Excel and all inductions were scanned and saved weekly.
What was the trigger for deciding to try something new?
One employee spent about 3-4 hours per week entering data in Excel and maintaining records. Because of manual data entry, it was difficult to eliminate human error.
Every once in a while, induction documents got misplaced and it was getting difficult to maintain visitor records.
Too much paper was being wasted. To save time, money and paper, we were on a lookout for a better solution.
What were your top reasons for selecting VisitUs Reception?
Cost effective solution that is centrally managed using the web portal.
Easy to deploy, easy to maintain, easy to expand over multiple locations if need be and most importantly its paperless
What specific metrics can you share about the impact VisitUs has had?
– The rate of people signing out while leaving the building has gone up. The main reason being, its easy and just takes a few taps on the screen.
– The accuracy of data is 100% as the time is logged by the system.
– Lowered labour cost.
– Reduction in use of paper and reduction in archiving cost.
How has it helped you overcome the challenges you had before?
– Visit-Us eliminated the need of manual data entry, this resulted in saving about 2-3 hours in labour cost per week.
– It has eliminated the need of printing questionnaires each week, so its more paper friendly.
– Improved data accuracy.
– Easy to run reports on demand.
“VisitUs has helped us save 2-3 hours in labour cost weekly”
What visitor management solutions do VisitUs Reception offer?
The VisitUs Reception suite is a visitor management solution that envisions your entrances and reception areas as critical points for managing the inflow and outflow of visitors, customers, and people within the building.
As such, we focus on features and functionality that create a safer working environment, support COVID screenings, offer contactless sign in options for high-traffic facilities, expedite inductions, and equip your organisation with popular integrations to extend the use of your visitor management solution.
Key features of VisitUs Reception include:
– Triggering building-wide evacuations from mobile devices, which fire marshals can control.
– Allows visitors to check-in and alert facilities management or front desk staff that they’ve left or, conversely, need assistance.
– Providing access to crucial evacuation checklists when accounting for visitors and staff in the building.
– Conduct COVID-19 screenings and recording temperature checks.
– Managing visitors at multiple entrances using unique QR codes, preventing long queues.
– Connecting with other essential software such as Google Calendars for scheduling, Mailchimp for customer follow-up and communication, etc.
– Increase contractor compliance by pre-registering them for their induction process, thus speeding up time and onboarding individuals with safety videos, contracts, and more.
– Communicating with visitors and individuals within a facility through email, SMS, and push notifications.
– Multiple locations can be managed from one web dashboard. There is also no limit to the amount of intuitive check in kiosks that can connect to your account.
– Integrates easily with third party systems including safety compliance management software and access control systems.
Chosen by the NSW Department of Primary Industries as the top visitor management system in Australia, VisitUs offers all these essential functions built right in and allows you, the user, to decide which to use in what types of situations.
Why choose a web-based visitor management system?
A web-based visitor management system is often confused with mobile app functionality – and while the two can connect, they’re not the same.
It often includes all the same functionality that a mobile application version of that web-based application offers. So, for example, VisitUs Reception enables fire marshals to start the evacuation process for a building directly from the VisitUs mobile app.
However, they can also access checklists online to account for individuals using the web-based visitor management software.
What is visitor management software?
When you’re operating a business, you need to be aware of the people that come and go from your premises. From accessibility and staff management issues to safety and compliance, visitor management software offers benefits to guests and staff alike.
Accurate tracking creates a safer working environment and allows you to meet your health and safety obligations. Since the onset of COVID-19, visitor management systems have become normalised in most commercial settings.
Also known as visitor management, visitor sign-in systems allow you to keep track of everyone on-site. Through the sign-in process, these systems gather and document key information in a database.
This has implications across the board, from everyday operations to security and compliance. When you know the whereabouts of all people on your premises, you can ensure their safety through alerts, inductions, and notifications. Compared to manual entry, a visitor sign-in system is far more efficient, consistent, and accurate.
In a typical enterprise visitor management system, automated software is designed to manage guests when they arrive at your reception area.
A variety of technologies can be used to record key information, including on-site QR codes, designated tablets, web portals and dashboards, and mobile apps. Most of these systems allow guests to use their own devices, which makes them affordable and simple to operate. Reception systems give you control over movements within your facility, along with site security and the safety of people in your care.
Why should i install an electronic sign-in system?
As the world becomes increasingly digitised, many businesses are turning to electronic sign-in systems for visitor logging. This is because electronic sign-in systems offer a number of advantages over traditional paper-based visitor logs.
Electronic sign-in systems provide a more accurate record of who has visited your premises. This is because visitors can be easily registered into the system by entering their details into an iPad or by scanning a QR code to check in.
Electronic sign-in systems are more efficient than paper-based visitor logs. This is because they eliminate the need to manually register visitor’s details and provide a much better visitor experience. This can save businesses time and money by avoiding manual tasks like sending host notifications.
Finally, electronic sign-in systems offer a number of other features that can be beneficial for businesses. For example, electronic sign-in systems allow businesses to collect data about their visitors, such as contact information and the purpose of their visit. This information can be used to improve customer service or target marketing efforts.
Why does my business need visitor management software?
If you operate a business with any kind of foot traffic, visitor management software can prove extremely useful. Instead of relying on manual checks and personal communication, you can streamline the entire check-in process through smart automation. Also known as a visitor registration system, this type of software provides a wide range of benefits with zero downsides.
Visitor management system is often a cloud based software that are fast, efficient, and accurate. They record and report visitor data on a consistent basis, and they have the ability to communicate with guests when required. Reception management software is available on a variety of devices, including branded iPads and web portals. Printable and contactless QR codes are also available, with this option completely app-free for wider accessibility.
When you use a visitor registration system, workplace efficiency is greatly improved. Instead of tracking entry and exit times manually, automated software does all the hard work for you. If you want to manage specific guest interactions, induction links can be sent via email before guests arrive. If you need more control, you can manage all aspects of guest entry, workplace safety, and disclosure documentation. Visitor management systems are also much safer, with COVID screening helping to ensure guest safety and operational compliance.
How do I choose a visitor management system?
If you’re trying to choose a visitor management system in Australia, there are lots of things to consider. From the size of your organisation to its accessibility and reporting requirements, every business is unique. Before you make a choice, it’s important to review all software features based on your needs and compliance obligations.
For example, due to COVID-19, many commercial organisations are obliged to follow certain sign-in criteria when a visitor arrives.
Accessibility is also important, with QR codes ensuring easy entry for all guests. Unique QR codes can be created for each building and entrance, which makes it easier to trigger evacuations, respond to first-aid incidents, and meet COVID-19 regulations. Security is another essential feature, with good software designed to protect people, property, and data. In addition, visitor management systems should be capable of generating accurate reports for the sake of compliance.
When choosing, it’s essential to find the right balance between complexity and ease of use. While you want options and features, the user interface should be well-designed and easy to navigate. Differentiation is also important, with software systems able to segment people into groups and tailor the user experience. While some visitor management systems treat all people alike, others provide dedicated solutions for visitors, contractors, staff, and delivery workers.
What should i consider when comparing visitor management systems?
When you are planning your visitor management system, it is important to consider the needs of your organisation. Do you need to track visitors, contractors and employees? What type of information do you need to collect? What are your budget and space constraints?
There are a number of different visitor management solutions available on the market. Some are more comprehensive than others.
Selecting the right system for your organisation will depend on a number of factors.
Considerations when choosing a visitor management system:
– The size of your organisation
A smaller organisation may only need a simple system to track visitors. A larger organisation may need a more comprehensive system that can track multiple visitors and contractors simultaneously.
No matter the size of your organisation, VisitUs can scale to meet your requirements.
– The type of information you need to collect
Some systems only collect basic information, such as name and contact details. Others can collect more detailed information, such as ID type, company affiliation and reason for visit.
VisitUs allows you to customise the sign in experience so that you only ask for the necessary information depending on the sign in type.
There is a wide range of pricing options for each visitor management system. Some are very affordable, while others can be quite expensive. Choose a system that fits within your budget.
Here at VisitUs we offer a simple pricing plan based on locations. Each location pays the same amount and there are no confusing pricing tiers. The more locations you implement the system the bigger the discount.
– Space constraints
If you have limited space, choose a system that can be easily installed and doesn’t take up a lot of space.
The VisitUs system can be accessed via a unique QR code which is ideal if you don’t have the space for an iPad. Visitors simply scan the code to sign in or out.