The Top 10 Benefits of a Visitor Identification System in Your Business
A visitor identification system is a process by which individuals or groups register with reception or security upon arrival to a building or across multiple sites. This system can take many forms, from facial recognition to a simple sign-in.
No matter the size of your business, a visitor identification system can be beneficial in a number of ways. VisitUs is an incredibly flexible software application built to identify, and manage visitors.
The sign in system can provide the correct access provisions for stand access and security entry points, ideal for small, medium and large businesses.
1. Keep track of who’s on site
A visitor management process allows you to know exactly who is on your premises at any given time.
This is useful for security purposes, but it can also help you to keep track of employees and guests for comparison against building evacuation lists in the event of an emergency.
2. Improve customer service
By keeping track of your visitors, you can improve customer service by addressing them by name and providing a more personalised experience.
Knowing who is on site with a visitor id, also allows you to keep tabs on frequent site visitors and provide a more engaging experience.
3. Enhance security
If someone without authorization, or visitor id attempts to enter the premises, they can be quickly stopped and dealt with accordingly. Additionally, if there is ever an incident on site, security footage can be easily cross-referenced with visitor logs to identify suspects.
4. Save time
A good visitor check in process will automate many of the tasks associated with keeping track of visitors, including pre registration of information and printing temporary badges.
This can reduce visitor wait times and free up valuable time for receptionists and front desk staff so that they can focus on more important tasks.
5. Go green
A paperless visitor sign in using touch screen interfaces like an iPad, will help your business to save money and go green by eliminating the need for paper sign-in sheets and badges.
6. Collect data
Visitor management systems make it easy to collect data about your visitors, including contact information, the purpose of their visit, and how often they come to your premises.
This data can be extremely valuable when planning marketing campaigns or making decisions about building security or renovations.
7. Address privacy concerns
With GDPR now in effect, it’s more important than ever to be careful about how you collect and storage of visitor data is a top priority .
A good visitor management solution will allow you to collect the data you need while still respecting the privacy of your visitors.
VisitUs Reception is both ISO27001 certified and GDPR compliant.
8. Reduce wear and tear on physical infrastructure
If your business relies on physical sign-in sheets or printed visitor badges, visitor management solutions can help to reduce wear and tear on these items, and lower operating costs.
9. Get insights into trends
By tracking visitors over time, you can get insights into trends such as the days and times that are most popular for visits, the average length of visits, and more.
This information can be used to make decisions about resourcing, staffing, opening hours and budgeting.
10. Improve safety
In some industries , such as construction and mining, it’s important to ensure that everyone on site has the appropriate safety inductions.
A smart visitor management platform can help you to keep track of which visitors have been trained so that you can be sure that everyone on site is easily identified and following correct safety protocols.
As you can see, there are many benefits that come along with implementing a visitor identification system in your business, company or organisation. No matter what industry you’re in or what size you are, a visitor management system and visitor id can help you to save time, enhance security, and improve visitor experience.
No matter what the identity type is, if you’re not using a visitor management system already – now is the time!
First impressions count, schedule a free demo and get started with the right solution today.
Frequently Asked Questions – FAQs
How do visitor management solutions work?
Visitor identification systems usually consist of two parts: an ID scanner and a badging system. The ID scanner is used to scan visitor id and store their information in a database.
The badging system produces badges for visitors that they must wear while they are in the building. The technology available with today’s touch screen – like an iPad, makes all these functions work more efficiently at reception desks or integrated with other systems.
Are there any drawbacks to a visitor management systems?
The only potential drawback of using a visitor identification system is that it requires visitors to carry their visitor id with them at all times. However, this is usually not a problem as most people already carry their visitors id with them everywhere they go.
How much does it cost for a visitor management system?
VisitUs is simple and affordable. Our subscriptions are all inclusive, providing an excellent alternative to yesterday’s carbon copy book.
If you’re still not totally convinced about the benefits of a visitor management system, check out our 5 extra benefits.