What does the VisitUs mobile app do?
Our mobile app gives hosts/staff more control to manage their visitors more effectively. To use the mobile app you first need to add yourself as a host by visiting the “Host/Staff” section of the dashboard. Once you have been added as a host, you will now be able to login to the mobile app
How to remove the contactless QR code from the iPad
Print passes / badges from the dashboard
Create a new user account login
Click on “User Accounts”. Enter an email address and select whether the new account will be an administrator. in the “Create account” section. Click “Create” and the new login will be created and the details emailed to the new user.
Add a new location/site
Click on the name of your current location in the top left of the screen just under the logo. Then click on “Edit Locations”. Enter a name and time zone of the new location. You also have the option of which location you would like to clone the settings from. Finally click on “Add
Auto sign out visitors
To setup the system to automatically sign out visitors, contractors or staff, first click on the “Configure system” section of the dashboard and then "Sign in types". Next, find the sign in type that you would like to auto sign out and then on the right hand side of the screen look for
Change between locations/sites
Click on the name of your current location in the top left of the screen just under the logo. Then either search for your new location or click on it if it already appears underneath.
Adding hosts
There are 3 ways to add a host into the VisitUs Reception system. To start uploading hosts, first click on “Hosts / Staff” in the navigation bar down the left of the dashboard. Then follow the preferred guide below: Manual form To add a host manually, click on the “Add Host” header in the top right of
Add new questions / entry fields
Click on “Configure System” in the navigation bar down the left of the dashboard and then “Sign in types”. Find the sign in type that you would like to add a question to and then click on the "Add Field" button. A pop-up will then appear. Select the input type and then enter the
Enable / Disable Host emails
Click on “Configure System” in the navigation bar down the left of the dashboard and then “Email Settings”. Under the header “Host / Staff email notifications” you have the option to enable or disable the notification email being sent to the host. Once you have finished changing this option make sure to press the “Update Changes” button in the
Not receiving SMS
If you are not receiving SMS from the system there are a couple of things to check Click on Configure System” in the navigation bar down the left of the dashboard, and then "SMS Settings". Under the header “Turn on SMS notifications” check that SMS notificationsare enabled. (Checkbox). Next is to check that your SMS balance has