Sign out visitors from the dashboard
REQUIRED ACCESS
Admin, Host, Receptionist
DIFFICULTY
Basic
ESTIMATED TIME
1 minute
APPLIES TO MODULES
Dashboard, Visitor Management
PREREQUISITES
You are logged in to the VisitUs dashboard.
STEPS HEADING
Sign out a visitor
SUMMARY
Manually sign out a visitor, contractor, or staff member from the dashboard if they forget to sign out themselves.
STEPS
1. Locate the Signed-In list on the main dashboard (or go to visitors > Signed-In).
2. Find the person you wish to sign out in the list.
3. Click on the Sign Out button (often represented by a partial arrow or red icon) next to their name.
* Alternatively, click on the visitor's name to view their details, then look for a Sign Out option.
4. Confirm the action if prompted.
5. The visitor will be moved to the Signed-Out list.
VALIDATION CHECKLIST
– The visitor disappears from the "Signed-In" list.
– The visitor appears in the "Signed-Out" list with the correct sign-out time.
TROUBLESHOOTING
– Problem: Visitor not found.
– Fix: Check that you are viewing the correct Location (top right selector) if you have multiple sites.