Enable Sign in / out using a QR code

REQUIRED ACCESS

Admin

DIFFICULTY

Intermediate

ESTIMATED TIME

5 minutes

APPLIES TO MODULES

User Interface, iPad App

PREREQUISITES

* iPad running the latest VisitUs Reception app.
* Compatible sign-in types enabled for mobile entry.

STEPS HEADING

How to Enable Sign in / out using a QR code

SUMMARY

Allow visitors and staff to sign in contactless using their own mobile device by scanning a QR code displayed on the iPad kiosk.

STEPS

1. Log in to the dashboard and navigate to Display in the sidebar.

2. Ensure you are on the Layout tab.

[SCREENSHOT: User Interface Display Layout tab]

3. Look for the Sign-in Screen sub-section.

4. Find the setting "Show the Contactless QR code so people can scan and sign in from their device".

[SCREENSHOT: Quick actions Contactless QR code]

5. Toggle this setting On.

6. Click Save or Update Changes at the top/bottom of the page.

COMMON CONFIGURATIONS

* Static QR Code: You can also print a static QR code poster from *Device Connection*. * Geo-fencing: Often used with QR codes to ensure the user is actually on-site.

VALIDATION CHECKLIST

* Reload the iPad app (or wait for sync). * Verify a QR code button or icon appears on the welcome screen. * Scan it with a phone to ensure it opens the mobile web sign-in.

TROUBLESHOOTING

* Problem: QR code not appearing on iPad. * Fix: Force close the iPad app and reopen it to trigger a full config sync.

NEXT STEPS

* Require GPS location when signing in via a QR code – TBD URL * Customise the mobile sign-in look – TBD URL