How do I reset my password?

SUMMARY

Reset your VisitUs dashboard password if you have forgotten it or need to change it.

STEPS

1. Navigate to the dashboard login page (e.g., https://app.visit-us.com or your region specific URL).

2. Click on the link Don't remember your password?.

3. Enter your email address.

4. Click SEND EMAIL.

5. Check your email inbox for a password reset link.

6. Follow the instructions in the email to set a new password.

TROUBLESHOOTING

– Problem: Email not received.

– Fix: Check your spam/junk folder. Ensure you entered the correct email address associated with your account.

– Problem: "User not found".

– Fix: Contact your organization's admin to ensure you have an active account.