Enable SMS Sign out reminders

SUMMARY

Send an automated SMS to visitors if they have not signed out by a certain time. This ensures accurate evacuation lists and visitor logs.

STEPS

1. Log in to the dashboard and go to Location Settings.

[SCREENSHOT: Location Settings sidebar]

2. Click on the SMS tab.

3. Scroll down to the Defaults & reminders section.

4. Locate the Sign-out reminder dropdown.

[SCREENSHOT: SMS settings tab showing Defaults & reminders]

5. Select the time you want the reminder to be sent (e.g., "17:00" or "5:00 PM").

6. Click Save to update changes.

COMMON CONFIGURATIONS

* Individual Sign-in Types: You can also override this setting per sign-in type by going to *Sign-in Types > [Type] > Sign In/Out Options > Auto sign out*.

VALIDATION CHECKLIST

* Verify that a visitor who is still signed in at the designated time receives an SMS.

TROUBLESHOOTING

* Problem: SMS not received. * Fix: Ensure the visitor provided a valid mobile number during sign-in. Check your SMS credit balance in Location Settings.

NEXT STEPS

* Enable auto sign-out – TBD URL * Configure sign-in notifications – TBD URL