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AU: (+61) 2 8318 0345 US: (+1) 844 796 2427 UK: (+44) 203 764 2894 [email protected]
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Our mobile app gives hosts/staff more control to manage their visitors more effectively. To use the mobile app you first need to add yourself as a host by visiting the “Host/Staff” section of the dashboard. Once you have been added as a host, you will now be able to login to the mobile app

Click on “SMS Settings” in the navigation bar down the left of the dashboard. You will be presented with options to change the country code for this location and also to enable or disable the notifications. Once you have checked or unchecked the SMS notifications option make sure to press the “Update Changes” button in the

If you are not receiving SMS from the system there are a couple of things to check Click on “SMS Settings” in the navigation bar down the left of the dashboard. Under the header “Current SMS Balance” check that SMS notificationsare enabled. (Checkbox). Next is to check that your SMS balance has not reached zero. Also check that

Click on “Configure iPad” in the navigation bar down the left of the dashboard and then “Security”. Enter the mobile numbers of the security team that you would like to receive notifications separated by a comma. Once you have filled in the security numbers make sure to click on “Update Changes”. To mark a visitor as a

Click on “Configure iPad” then “Settings”. Next click on the Sign in / Sign out options header and check the setting “Display the mobile button”. Click “Update changes” to save your new settings. This will update your iPad enabling return visitors and hosts/staff will not be able to sign in and out using their mobile number.