What does the VisitUs mobile app do?
Our mobile app gives hosts/staff more control to manage their visitors more effectively. To use the mobile app you first need to add yourself as a host by visiting the “Host/Staff” section of the dashboard. Once you have been added as a host, you will now be able to login to the mobile app
Not receiving SMS
If you are not receiving SMS from the system there are a couple of things to check Click on Configure System” in the navigation bar down the left of the dashboard, and then "SMS Settings". Under the header “Turn on SMS notifications” check that SMS notificationsare enabled. (Checkbox). Next is to check that your SMS balance has
Setup Security notifications
Click on “Configure System” in the navigation bar down the left of the dashboard and then “VIP / Security Alerts”. Enter the mobile numbers of the security team that you would like to receive notifications separated by a comma. Once you have filled in the security numbers make sure to click on “Update Changes”. To mark a
Enable the mobile option for sign in and sign out
Click on “Configure System” then “General Settings”. Next click on the Sign in / Sign out options header. Then check the setting “Display the mobile button on the system”. Click “Update changes” to save your new settings. This will update your iPad enabling return visitors and staff to be able to sign in and out using their mobile number.
Enable Sign in / out using a QR code
Click on “Configure System” then “General Settings”. Next click on the Sign in / Sign out options header. Then check the setting “Display the QR code button” Click “Update changes” to save your new settings. This will update your iPad enabling visitors to sign in and out using a QR code. Read more about the VisitUs QR code check in system here.