Evacuation process explained
To enable an evacuation click “Enable Evacuation” under “Evacuation Options” To disable an evacuation click “Disable Evacuation” under “Evacuation Options”
What does the mobile app do?
Our mobile app gives hosts/staff more control to manage their visitors more effectively. To use the mobile app you first need to add yourself as a host by visiting the “Host/Staff” section of the dashboard. Once you have been added as a host, you will now be able to login to the mobile app
Enable / Disable SMS notifications
Click on “SMS Settings” in the navigation bar down the left of the dashboard. You will be presented with options to change the country code for this location and also to enable or disable the notifications. Once you have checked or unchecked the SMS notifications option make sure to press the “Update Changes” button in the
Not receiving SMS
If you are not receiving SMS from the system there are a couple of things to check Click on “SMS Settings” in the navigation bar down the left of the dashboard. Under the header “Current SMS Balance” check that SMS notificationsare enabled. (Checkbox). Next is to check that your SMS balance has not reached zero. Also check that
Setup Security notifications
Click on “Configure iPad” in the navigation bar down the left of the dashboard and then “Security”. Enter the mobile numbers of the security team that you would like to receive notifications separated by a comma. Once you have filled in the security numbers make sure to click on “Update Changes”. To mark a visitor as a
Sign in and out with a mobile number
Click on “Configure iPad” then “Settings”. Next click on the Sign in / Sign out options header and check the setting “Display the mobile button”. Click “Update changes” to save your new settings. This will update your iPad enabling return visitors and hosts/staff will not be able to sign in and out using their mobile number.
Sign in / out using a QR code
Click on “Configure iPad” then “Settings”. Next click on the Sign in / Sign out options header and check the setting “Display the QR code button”. Click “Update changes” to save your new settings. This will update your iPad enabling visitors to sign in and out using a QR code.