Add a new sign in type

Click on "Configure System" and then "Sign in types". Scroll down the page slightly and then click the option "Add sign in type".. This will generate a new box to configure your sign in type with its own questions and compliance rules. Once you have finished creating your new sign in type,

How do I reset my password? 

Navigate your web browser to your dashboard URL: AU Hosted: https://dashboard.visit-us.com.au US Hosted: https://dashboard.visit-us.com EU Hosted: https://dashboard.visit-us.eu Then click on the option "Don't remember your password?". This option will send a password reset link to your email address so that you can select a new password.