Enable the delivery option
Click on “Configure iPad” in the navigation bar down the left of the dashboard. Next click on Deliveries. Here you can customise the delivery notifications and enable them if currently disabled
Setup visitor feedback
Click on “Configure iPad” in the navigation bar down the left of the dashboard and then “Feedback”. To enable visitor feedback simply check the box Ask visitors to rate their visit on sign out. If you check to make the feedback mandatory, visitors will have to leave a star rating out of 10 to complete the
Setup Security notifications
Click on “Configure iPad” in the navigation bar down the left of the dashboard and then “Security”. Enter the mobile numbers of the security team that you would like to receive notifications separated by a comma. Once you have filled in the security numbers make sure to click on “Update Changes”. To mark a visitor as a
Sign in and out with a mobile number
Click on “Configure iPad” then “Settings”. Next click on the Sign in / Sign out options header and check the setting “Display the mobile button”. Click “Update changes” to save your new settings. This will update your iPad enabling return visitors and hosts/staff will not be able to sign in and out using their mobile number.
Sign in / out using a QR code
Click on “Configure iPad” then “Settings”. Next click on the Sign in / Sign out options header and check the setting “Display the QR code button”. Click “Update changes” to save your new settings. This will update your iPad enabling visitors to sign in and out using a QR code. Read more about the VisitUs QR code check in system here.
When does my subscription run out?
Click on “Account” at the bottom of the left side of the dashboard. Under the header Account status you can see the date of your subscription expiry.
Enable SMS Sign out reminders
To setup the system to send SMS sign out reminders, first click on the “Configure iPad” section of the dashboard. Next click on “Settings” and finally “Overall settings”. You will be presented with a list of different settings to change and there should be one titled “Send an SMS reminder to visitors to sign out at”. Change this setting
Missing / No hosts showing on the iPad
If you have uploaded some hosts and can see them in the Hosts / Staff section of the dashboard, but they are not showing on the iPad then there’s a couple of things to check. Make sure the you have enabled Host search box in the Fields section of the dashboard, under Configure iPadNext, make sure
Add / Remove hosts from the evacuation checklist
To add hosts to your evacuation checklists click on Evacuation Settings in the navigation bar down the left hand side of the dashboard. Next click on Settings Under the header “Include hosts in evacuations” you can toggle the option on or off by clicking on the checkbox. Once you have finished changing this option make sure to press
View details of a previous evacuation
Click on “Evacuation Options” then “Evacuation History” Next click on the evacuation in the list that you would like to retrieve the details from A window will pop up displaying the details of the evacuation. This includes the time it started and finished, an area to record notes and also a link to the online