How do I reset my password?
Click on “Account” at the bottom of the left side of the dashboard. Under the header Update account details you have the option to update your email address and password.
Enable SMS Sign out reminders
To setup the system to send SMS sign out reminders, first click on the “Configure iPad” section of the dashboard. Next click on “Settings” and finally “Overall settings”. You will be presented with a list of different settings to change and there should be one titled “Send an SMS reminder to visitors to sign out at”. Change this setting
Missing / No hosts showing on the iPad
If you have uploaded some hosts and can see them in the Hosts / Staff section of the dashboard, but they are not showing on the iPad then there’s a couple of things to check. Make sure the you have enabled Host search box in the Fields section of the dashboard, under Configure iPadNext, make sure
Add / Remove hosts from the evacuation checklist
To add hosts to your evacuation checklists click on Evacuation Settings in the navigation bar down the left hand side of the dashboard. Next click on Settings Under the header “Include hosts in evacuations” you can toggle the option on or off by clicking on the checkbox. Once you have finished changing this option make sure to press
View details of a previous evacuation
Click on “Evacuation Options” then “Evacuation History” Next click on the evacuation in the list that you would like to retrieve the details from A window will pop up displaying the details of the evacuation. This includes the time it started and finished, an area to record notes and also a link to the online
How to delete a host
To delete a host from the system click on Hosts / Staff on the left hand side of the dashboard. Next search for the host you would like to remove like below Click on the hosts name to open up their details Finally click on the Delete button to remove them from your subscription
How to lock down the iPad
To prevent visitors exiting the VisitUs Reception app you can enable Guided Access in the iPad settings. Simply follow the instructions that can be found here
Mark late sign ins
You can highlight when a particular sign in type has arrived late. To do this click on “Configue iPad” and then “Settings” Under the “Overall Settings” header you can setup the times that will identify a late sign in Once you have set the times click on “Update Changes”.
Print passes / badges from the dashboard
The following article provides instructions for connecting your Brother QL820NWB Label Printer to a WiFi network (WiFi only, Ethernet connection is not covered here). To print a pass from the dashboard you must first ensure that you have the printer connected to the computer. This can be done directly via USB or
Printer configuration
The following article provides instructions for connecting your Brother QL820NWB Label Printer to a WiFi network (WiFi only, Ethernet connection is not covered here). To connect your Brother QL820NWB Label Printer you will have to be in range to connect to your desired WiFi network, and you’ll also need your WiFi