Download Apps
iPad App
iPhone App
Android App
Contact Info
AU: (+61) 2 8318 0345 US: (+1) 844 796 2427 UK: (+44) 203 764 2894 [email protected]
Follow us on social

VUAdmin

Click on “Configure iPad” in the navigation bar down the left of the dashboard and then “Email Settings”. Under the header “Host / Staff email settings” you have the option to enable or disable the notification email being sent to the host. Once you have finished changing this option make sure to press the “Update Changes” button in the

If you are not receiving SMS from the system there are a couple of things to check Click on “SMS Settings” in the navigation bar down the left of the dashboard. Under the header “Current SMS Balance” check that SMS notificationsare enabled. (Checkbox). Next is to check that your SMS balance has not reached zero. Also check that

A custom report is the ability to extract visitor information that meets your search criteria. If you leave a field blank or with the word “Any” selected then it will exclude that from the search. After running a custom report you will have the option to download your results in a csv

Click on “Configure iPad” in the navigation bar down the left of the dashboard and then “Feedback”. To enable visitor feedback simply check the box Ask visitors to rate their visit on sign out. If you check to make the feedback mandatory, visitors will have to leave a star rating out of 10 to complete the

Click on “Configure iPad” in the navigation bar down the left of the dashboard and then “Security”. Enter the mobile numbers of the security team that you would like to receive notifications separated by a comma. Once you have filled in the security numbers make sure to click on “Update Changes”. To mark a visitor as a

Click on “Configure iPad” then “Settings”. Next click on the Sign in / Sign out options header and check the setting “Display the mobile button”. Click “Update changes” to save your new settings. This will update your iPad enabling return visitors and hosts/staff will not be able to sign in and out using their mobile number.