Change the time zone for your location
REQUIRED ACCESSAdmin DIFFICULTYEasy ESTIMATED TIME1 minute APPLIES TO MODULESDashboard, Reports PREREQUISITES• You are logged in to the VisitUs dashboard. SUMMARY Set the correct time zone for your location to ensure all visitor logs and reports reflect accurate local times. STEPS 1. Go to Location Settings in the left sidebar (you may need to select a specific location
Change the text on the sign-in button
REQUIRED ACCESSAdmin DIFFICULTYEasy ESTIMATED TIME1 minute APPLIES TO MODULESiPad App PREREQUISITES• You are logged in to the VisitUs dashboard. SUMMARY Customise the text displayed on the main sign-in button (e.g., change "Visitor Sign In" to "Check In Here"). STEPS 1. Go to User Interface in the left sidebar. 2. Select the Display tab. 3. Click on the
Change the sign in and sign out messages
REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME2 minutes APPLIES TO MODULESiPad App PREREQUISITES• You are logged in to the VisitUs dashboard. SUMMARY Customise the success messages visitors see after signing in or out. STEPS 1. Go to Sign-in Types in the left sidebar. 2. Select the Visitor (or relevant) sign-in type. 3. Click on Sign In/Out Options (usually found
Change the colour of the buttons in the portal and tablet app
REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME1 minute APPLIES TO MODULESDashboard, iPad App PREREQUISITES• You are logged in to the VisitUs dashboard. SUMMARY Customize the primary color of your VisitUs app to match your brand. STEPS 1. Go to User Interface in the left sidebar. 2. Select the Branding tab. 3. Click on the Colours sub-tab. 4. Locate the
Rename a host or employee to a different name
REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME1 minute APPLIES TO MODULESDashboard PREREQUISITES• You are logged in to the VisitUs dashboard. SUMMARY Edit the first name or surname of an existing host or employee. STEPS 1. Go to Hosts / Employees in the sidebar. 2. Locate the host you wish to edit in the list. - You can use the search
Change the colour of Apple wallet pass
REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME1 minute APPLIES TO MODULESDashboard PREREQUISITES• You are logged in to the VisitUs dashboard. SUMMARY Customize the color of the digital visitor pass that visitors can save to their Apple Wallet. STEPS 1. Go to User Interface in the left sidebar. 2. Select the Branding tab. 3. Click on the Colours sub-tab. 4.
Automatically delete sign-in visitor data
REQUIRED ACCESSAdmin DIFFICULTYEasy ESTIMATED TIME1 minute APPLIES TO MODULESDashboard PREREQUISITES• You are logged in to the VisitUs dashboard. SUMMARY Configure the system to automatically delete old visitor sign-in records to comply with GDPR and data retention policies. STEPS 1. Go to Location Settings in the left sidebar (select a location if prompted). 2. Select the General tab. 3.
Change between locations/sites
REQUIRED ACCESS Admin, Host (with access to multiple locations) DIFFICULTY Basic ESTIMATED TIME 10 seconds APPLIES TO MODULES Dashboard PREREQUISITES You have access to more than one location. SUMMARY How to switch between different locations or sites in the VisitUs dashboard. STEPS 1. Look at the top left of the dashboard screen, next to the VisitUs logo. 2. Click on the Location Name dropdown
Auto sign out visitors
REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME1 minute APPLIES TO MODULESDashboard, Visitor Management PREREQUISITESYou are logged in to the VisitUs dashboard. SUMMARY How to automatically sign out visitors, contractors, or staff after a set period or at a specific time. STEPS 1. Go to Sign-in Types in the left navigation sidebar. 2. Select the sign-in type you wish to configure (e.g.,
Auto sign-out visitors, contractors and employees
REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME2 minutes APPLIES TO MODULESiPad App PREREQUISITES• You are logged in to the VisitUs dashboard. SUMMARY Automatically sign out visitors, contractors, or employees after a set duration or at a specific time of day. STEPS 1. Go to Sign-in Types in the left sidebar. 2. Select the Visitor (or relevant) sign-in type. 3.