How to hide a host from appearing in the host search results
Click on "Hosts / Employees" and then click on the persons name you would like to hide from the host list.. Next, check the box titled "Hidden". Then save the changes by clicking on the "Update" button at the bottom. This host will no longer be searchable by visitor, but can still
Add a new sign in type
Click on "Configure System" and then "Sign in types". Scroll down the page slightly and then click the option "Add sign in type".. This will generate a new box to configure your sign in type with its own questions and compliance rules. Once you have finished creating your new sign in type,
Request a photo during sign-in
Click on "Configure System" and then "Sign in types". Next, click the option "Photo" on the right hand side of the sign in type that you would like to add this option to. Check the box labeled "Request the Visitor takes a photo". You can also set it to being a mandatory
Link an iPad to your account
Open your web dashboard and then click on "Configure System" and then "Link a device". You should see a box pop-up with your link code. Make a note of this link code as you'll need it in a minute. On your iPad, open the AppStore and search for "VisitUs Reception". Click on
How do I reset my password?
Navigate your web browser to your dashboard URL: AU Hosted: https://dashboard.visit-us.com.au US Hosted: https://dashboard.visit-us.com EU Hosted: https://dashboard.visit-us.eu Then click on the option "Don't remember your password?". This option will send a password reset link to your email address so that you can select a new password.
Set-up Microsoft Teams notifications
VisitUs offers the ability to send host notifications via Microsoft Teams. To set-up this feature, follow the step-by-step guide below. Open your Microsoft Teams application on your PC / Mac and then click on the Teams option on the left-hand side. Find your team in the list and then click on the
SMS reminders for pre-registered visitors
Login to your dashboard and then click on: Configure System -> Booking & Capacity Check the option for Send an SMS reminder 24 hours before Then click on Update Changes to save your settings.
Customise pre-registration emails
Login to your dashboard and then click on: Configure System -> Email Settings Enter your custom content in the two boxes under Custom content for the pre-registration email. (HTML Markup accepted) Then click on Update Changes to save your settings.
Send a welcome email on sign in
Click on "Configure System" and then "Sign in types". Next, click the option to "Send a welcome email" on the right hand side of the sign in type that you would like to send it to. Check the Enabled box and enter any custom content to be included in the email. (HTML
Change the text on the Sign in button
Click on "Configure System" and then "General Settings". Click on "Sign In / Out options" and then change the text under the checkbox to "Display the Sign In button". Then click on Update Changes to save your settings. The text on your sign in button will now display on the iPad