Enable Sign in / out using a QR code
REQUIRED ACCESS
Admin
DIFFICULTY
Intermediate
ESTIMATED TIME
5 minutes
APPLIES TO MODULES
User Interface, iPad App
PREREQUISITES
* iPad running the latest VisitUs Reception app.
* Compatible sign-in types enabled for mobile entry.
STEPS HEADING
How to Enable Sign in / out using a QR code
SUMMARY
Allow visitors and staff to sign in contactless using their own mobile device by scanning a QR code displayed on the iPad kiosk.
STEPS
1. Log in to the dashboard and navigate to Display in the sidebar.
2. Ensure you are on the Layout tab.
[SCREENSHOT: User Interface Display Layout tab]
3. Look for the Sign-in Screen sub-section.
4. Find the setting "Show the Contactless QR code so people can scan and sign in from their device".
[SCREENSHOT: Quick actions Contactless QR code]
5. Toggle this setting On.
6. Click Save or Update Changes at the top/bottom of the page.
COMMON CONFIGURATIONS
* Static QR Code: You can also print a static QR code poster from *Device Connection*. * Geo-fencing: Often used with QR codes to ensure the user is actually on-site.
VALIDATION CHECKLIST
* Reload the iPad app (or wait for sync). * Verify a QR code button or icon appears on the welcome screen. * Scan it with a phone to ensure it opens the mobile web sign-in.
TROUBLESHOOTING
* Problem: QR code not appearing on iPad. * Fix: Force close the iPad app and reopen it to trigger a full config sync.
NEXT STEPS
* Require GPS location when signing in via a QR code – TBD URL * Customise the mobile sign-in look – TBD URL