Facial recognition using the tablet
REQUIRED ACCESS
Admin
DIFFICULTY
Intermediate
ESTIMATED TIME
5 minutes
APPLIES TO MODULES
Dashboard, iPad, User Interface
PREREQUISITES
• You are logged in to the VisitUs dashboard.
• You have an iPad with the VisitUs App installed.
STEPS HEADING
Enrolling a face
SUMMARY
Enable facial recognition on the iPad to allow returning visitors and staff to sign in quickly by scanning their face.
STEPS
1. The first time a user signs in manually on the iPad *after* facial recognition is enabled, the system will capture their photo (if photo capture is enabled in Security settings).
2. Alternatively, an admin can upload a photo to the user's profile in the dashboard.
3. On subsequent visits, the user can use the Facial Recognition button (or auto-scan) to be identified and signed in.
VALIDATION CHECKLIST
– A "Facial Recognition" button appears on the iPad (if "Always on" is disabled).
– The camera activates when the button is pressed.
TROUBLESHOOTING
– Problem: Option not found.
– Fix: Ensure you are looking in User Interface > Returning, not in the individual Sign-in Type settings.