Customise pre-registration emails
REQUIRED ACCESS
Admin
DIFFICULTY
Basic
ESTIMATED TIME
2 minutes
APPLIES TO MODULES
Dashboard, Visitor Management
PREREQUISITES
You are logged in to the VisitUs dashboard.
STEPS HEADING
Customise standard visitor sign-in emails
SUMMARY
Customize the emails sent to visitors when you pre-register them, including the welcome message and instructions.
STEPS
1. Go to Configure System -> Sign-in Types.
2. Select Visitor (or other type).
3. Click on the Notifications tab.
4. Click on Email Settings.
5. Edit the Custom email content to add a welcome message or instructions to the default sign-in email.
VALIDATION CHECKLIST
– Send a test pre-registration to yourself and verify the email content matches your edits.
TROUBLESHOOTING
– Problem: Email looks broken (HTML code visible).
– Fix: Ensure your HTML tags are correctly formatted. Use a validator tool if necessary.
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