REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME5 minutes APPLIES TO MODULESUser Interface, iPad App PREREQUISITES* iPad running the latest VisitUs Reception app.* Compatible sign-in types enabled for mobile entry. STEPS HEADINGHow to Enable Sign in / out using a QR code SUMMARY Allow visitors and staff to sign in contactless using their own mobile device by scanning a QR

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESDashboard, Pre-registration PREREQUISITESYou are logged in to the VisitUs dashboard. STEPS HEADINGEnable SMS reminders SUMMARY Automatically send an SMS reminder to visitors 24 hours before their scheduled arrival. STEPS 1. Go to Location Settings in the left navigation sidebar. 2. Click on the Pre-registration tab. 3. Select the Booking tab

REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME5 minutes APPLIES TO MODULESDashboard PREREQUISITES• You have an active KeyPay or Employment Hero account.• You are logged in to the VisitUs dashboard. STEPS HEADINGEnable Integration SUMMARY Connect VisitUs with KeyPay or Employment Hero to automatically sync your employee list. STEPS 1. Go to Integrations in the sidebar. 2. Select the Sync tab (or

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESDashboard, iPad PREREQUISITES• You are logged in to the VisitUs dashboard.• You have access to the iPad to verify changes. STEPS HEADINGEnable Text to Voice SUMMARY Enable text-to-voice feedback on the iPad to greet visitors or confirm actions audibly. IMPORTANT NOTE: This feature configuration may no longer be available directly

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESDashboard PREREQUISITES• You are logged in to the VisitUs dashboard. STEPS HEADINGManage Users SUMMARY Manage the users who have access to the VisitUs dashboard (Admins). STEPS 1. Go to Account in the bottom-left sidebar. 2. Click on the User Accounts tab. 3. You will see a list of all current

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME1 minute APPLIES TO MODULESDashboard PREREQUISITES• You are logged in to the VisitUs dashboard. STEPS HEADINGUpdate Host SUMMARY Edit the details of an existing host, such as their name, email, or mobile number. STEPS 1. Go to Hosts / Employees in the left sidebar. 2. Locate the host you want to edit in the

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESDashboard, iPad, User Interface PREREQUISITESYou are logged in to the VisitUs dashboard. STEPS HEADINGUpload branding assets SUMMARY Customize the look of your iPad greeting screen by uploading your company logo and a background image. STEPS 1. Go to User Interface in the left navigation sidebar. 2. Click on the Branding tab at

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESDashboard PREREQUISITES• You are logged in to the VisitUs dashboard. STEPS HEADINGView Statistics SUMMARY View graphical analytics of visitor traffic and export the data for further analysis. STEPS 1. Go to Reporting in the sidebar. 2. Click on Statistics. 3. You will see charts displaying visitor types, sign-in times, and

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESDashboard PREREQUISITES• You are logged in to the VisitUs dashboard. STEPS HEADINGAccess Audit Report SUMMARY Review system audit logs to track changes made by admins and users (e.g., settings changes, host deletions). STEPS 1. Go to Reporting in the sidebar. 2. Click on Audit Report (or Audit Logs). 3. Select

REQUIRED ACCESSAdmin, Fire Marshal DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESEvacuations, Reporting PREREQUISITES* An evacuation must have been triggered and completed in the system.* You have access to the Evacuations module. STEPS HEADINGHow to View details of a previous evacuation SUMMARY Review past evacuation efficiency and compliance. Access reports detailing start/finish times, who was marked safe, and