REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME3 minutes APPLIES TO MODULESiPad App PREREQUISITES• You are logged in to the VisitUs dashboard. STEPS HEADINGConfigure Compliance Alerts SUMMARY Configure alerts to be sent to designated staff members when a visitor meets specific criteria or triggers a compliance warning. STEPS 1. Go to Sign-in Types in the left sidebar. 2. Select the Visitor

REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME3 minutes APPLIES TO MODULESiPad App PREREQUISITES• You are logged in to the VisitUs dashboard. STEPS HEADINGConfigure Sign-In Expiry SUMMARY Configure how long visitor sign-in details remain valid before they are required to sign in again. STEPS 1. Go to Sign-in Types in the left sidebar. 2. Select the Visitor sign-in type. 3. Click

REQUIRED ACCESSAdmin DIFFICULTYEasy ESTIMATED TIME1 minute APPLIES TO MODULESiPad App PREREQUISITES• You are logged in to the VisitUs dashboard. STEPS HEADINGExclude Default Language SUMMARY Configure the primary language shown on the iPad app for visitors who haven't selected a different language. STEPS 1. Go to User Interface in the left sidebar. 2. Select the Language tab. 3. Set

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESDashboard, Email PREREQUISITES• You are logged in to the VisitUs dashboard. STEPS HEADINGConfigure Automated Reports SUMMARY Schedule automated email reports to receive a summary of visitor activity on a daily or weekly basis. STEPS 1. Go to Reporting in the sidebar. 2. Click on Automated Reports. 3. Choose the report

REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME5 minutes APPLIES TO MODULESDashboard, Printing, iPad PREREQUISITES• You are logged in to the VisitUs dashboard.• The QL-820NWB printer is connected to the same network as the iPad.• You know the printer's IP address. STEPS HEADINGConfigure printer settings SUMMARY Configure the QL-820NWB printer in the dashboard to enable badge printing for visitors. STEPS 1. Go

REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME5-10 minutes APPLIES TO MODULESIntegrations, Notifications, Microsoft PREREQUISITES* Admin access to VisitUs.* Admin access to your Microsoft Teams tenant (to approve the app). STEPS HEADINGHow to Set-up Microsoft Teams notifications SUMMARY Receive instant host notifications via Microsoft Teams when a visitor signs in. This serves as an alternative or backup to email and

REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME5–10 minutes APPLIES TO MODULESSecurity, User Interface, Compliance PREREQUISITES* Admin access.* Valid mobile numbers for staff / security. STEPS HEADINGHow to Setup Security notifications SUMMARY Configure automated alerts to security personnel when specific events occur, such as a VIP arrival, or persons of interest. STEPS 1. Assistance / Panic Alerts: * Navigate to User

REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME5 minutes APPLIES TO MODULESUser Interface, Mobile PREREQUISITES* Admin access to the dashboard.* iPad kiosk is linked and online. STEPS HEADINGHow to Enable the mobile option for sign in and sign out SUMMARY Allow visitors and contractors to sign in remotely using their personal mobile devices, either via a link or by scanning

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESDashboard, iPad PREREQUISITESYou are logged in to the VisitUs dashboard. STEPS HEADINGEdit sign in / out confirmation messages SUMMARY Customize the success messages displayed on the iPad after a visitor signs in or out. STEPS 1. Go to Configure System -> Sign-in Types. 2. Select the sign-in type you wish

REQUIRED ACCESSAdmin, Host, Receptionist DIFFICULTYBasic ESTIMATED TIME1 minute APPLIES TO MODULESDashboard, Visitor Management PREREQUISITESYou are logged in to the VisitUs dashboard. STEPS HEADINGSign out a visitor SUMMARY Manually sign out a visitor, contractor, or staff member from the dashboard if they forget to sign out themselves. STEPS 1. Locate the Signed-In list on the main dashboard (or go to