REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME5 minutes APPLIES TO MODULESiPad App PREREQUISITES• You are logged in to the VisitUs dashboard.• A supported Brother label printer is connected to your network or device. STEPS HEADINGConfigure Badge Printing SUMMARY Connect a supported Brother label printer to print visitor badges automatically upon sign-in. Customise the badge layout with logos, QR codes,

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME1 minute APPLIES TO MODULESDashboard, Emails PREREQUISITESYou are logged in to the VisitUs dashboard. STEPS HEADINGToggle host email notifications SUMMARY How to enable or disable email notifications sent to hosts when a visitor arrives. STEPS 1. Go to Location Settings in the left navigation sidebar. 2. Click on the Emails tab. 3. Locate the section Host /

REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME5 minutes APPLIES TO MODULESVisitor, Contractor PREREQUISITES* Admin access to the dashboard.* SMS credits or an active SMS plan. STEPS HEADINGHow to Enable SMS Sign out reminders SUMMARY Send an automated SMS to visitors if they have not signed out by a certain time. This ensures accurate evacuation lists and visitor logs. STEPS 1. Log

REQUIRED ACCESSAdmin DIFFICULTYEasy ESTIMATED TIME2 minutes APPLIES TO MODULESiPad App PREREQUISITES• You are logged in to the VisitUs dashboard. STEPS HEADINGEnable Multilingual Support SUMMARY Allow visitors to select their preferred language when signing in on the iPad, making the process smoother for non-English speakers. STEPS 1. Go to User Interface in the left sidebar. 2. Select the Language

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2–5 minutes APPLIES TO MODULESDeliveries PREREQUISITES* Admin access.* iPad kiosk (optional, but recommended for courier self-service). STEPS HEADINGHow to Enable the delivery option SUMMARY Turn on the Delivery Management module to track incoming packages and automatically notify employees when their deliveries arrive. STEPS 1. Log in to the dashboard and navigate to Deliveries in the

REQUIRED ACCESSAdmin DIFFICULTYEasy ESTIMATED TIME1 minute APPLIES TO MODULESiPad App PREREQUISITES• You are logged in to the VisitUs dashboard. STEPS HEADINGExpire All Sign-ins SUMMARY Manually expire all active sign-ins for a specific sign-in type, requiring everyone to complete the full sign-in process again. STEPS 1. Go to Sign-in Types in the left sidebar. 2. Select the Visitor (or

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESDashboard PREREQUISITES• You are logged in to the VisitUs dashboard. STEPS HEADINGGenerate Host Report SUMMARY Generate a report showing the sign-in history and time-on-site for hosts and employees. STEPS 1. Go to Reporting in the sidebar. 2. Click on Hosts Report (or Employee Report). 3. Select the Date Range for

REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME5 minutes APPLIES TO MODULESDashboard, iPad, User Interface PREREQUISITES• You are logged in to the VisitUs dashboard.• You have an iPad with the VisitUs App installed. STEPS HEADINGEnrolling a face SUMMARY Enable facial recognition on the iPad to allow returning visitors and staff to sign in quickly by scanning their face. STEPS 1. The

REQUIRED ACCESSAll Users DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESDashboard, Login PREREQUISITESNone. STEPS HEADINGReset via Login Screen SUMMARY Reset your VisitUs dashboard password if you have forgotten it or need to change it. STEPS 1. Navigate to the dashboard login page (e.g., https://app.visit-us.com or your region specific URL). 2. Click on the link Don't remember your password?. 3.

REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESHosts / Employees, Privacy PREREQUISITES* Admin access.* The host must already exist in the system. STEPS HEADINGHow to Hide a host from search results SUMMARY Prevent specific employees from appearing in the visitor search list on the iPad. This is useful for CEOs, high-profile staff, or administrative accounts that