Enable Sign in / out using a QR code
REQUIRED ACCESS Admin DIFFICULTY Intermediate ESTIMATED TIME 5 minutes APPLIES TO MODULES User Interface, iPad App PREREQUISITES * iPad running the latest VisitUs Reception app. * Compatible sign-in types enabled for mobile entry. SUMMARY Allow visitors and staff to sign in contactless using their own mobile device by scanning a QR code displayed on the iPad kiosk. STEPS 1. Log in to the dashboard
Sign in and Sign out confirmation messages
REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESDashboard, iPad PREREQUISITESYou are logged in to the VisitUs dashboard. SUMMARY Customize the success messages displayed on the iPad after a visitor signs in or out. STEPS 1. Go to Configure System -> Sign-in Types. 2. Select the sign-in type you wish to edit (e.g., Visitor). 3. Click on
Enable the mobile option for sign in and sign out
REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME5 minutes APPLIES TO MODULESUser Interface, Mobile PREREQUISITES* Admin access to the dashboard.* iPad kiosk is linked and online. SUMMARY Allow visitors and contractors to sign in remotely using their personal mobile devices, either via a link or by scanning a QR code on the iPad. STEPS 1. Log in to the dashboard and
Setup Security notifications
REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME5–10 minutes APPLIES TO MODULESSecurity, User Interface, Compliance PREREQUISITES* Admin access.* Valid mobile numbers for staff / security. SUMMARY Configure automated alerts to security personnel when specific events occur, such as a VIP arrival, or persons of interest. STEPS 1. Assistance / Panic Alerts: * Navigate to User Interface > Display > Custom
Set-up Microsoft Teams notifications
REQUIRED ACCESS Admin DIFFICULTY Intermediate ESTIMATED TIME 5-10 minutes APPLIES TO MODULES Integrations, Notifications, Microsoft PREREQUISITES * Admin access to VisitUs. * Admin access to your Microsoft Teams tenant (to approve the app). SUMMARY Receive instant host notifications via Microsoft Teams when a visitor signs in. This serves as an alternative or backup to email and SMS notifications. STEPS 1. Log in to the
Set-up QL-820NWB for printing badges
REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME5 minutes APPLIES TO MODULESDashboard, Printing, iPad PREREQUISITES• You are logged in to the VisitUs dashboard.• The QL-820NWB printer is connected to the same network as the iPad.• You know the printer's IP address. SUMMARY Configure the QL-820NWB printer in the dashboard to enable badge printing for visitors. STEPS 1. Go to Location Settings
Set-up automated daily and weekly reports
REQUIRED ACCESSAdmin DIFFICULTYBasic ESTIMATED TIME2 minutes APPLIES TO MODULESDashboard, Email PREREQUISITES• You are logged in to the VisitUs dashboard. SUMMARY Schedule automated email reports to receive a summary of visitor activity on a daily or weekly basis. STEPS 1. Go to Reporting in the sidebar. 2. Click on Automated Reports. 3. Choose the report frequency you wish
Set the default language displayed on the tablet
REQUIRED ACCESSAdmin DIFFICULTYEasy ESTIMATED TIME1 minute APPLIES TO MODULESiPad App PREREQUISITES• You are logged in to the VisitUs dashboard. SUMMARY Configure the primary language shown on the iPad app for visitors who haven't selected a different language. STEPS 1. Go to User Interface in the left sidebar. 2. Select the Language tab. 3. Set Default: - Locate the
Set an expiry date for sign-in details
REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME3 minutes APPLIES TO MODULESiPad App PREREQUISITES• You are logged in to the VisitUs dashboard. SUMMARY Configure how long visitor sign-in details remain valid before they are required to sign in again. STEPS 1. Go to Sign-in Types in the left sidebar. 2. Select the Visitor sign-in type. 3. Click on the Compliance
Send compliancy alerts for each sign-in type
REQUIRED ACCESSAdmin DIFFICULTYIntermediate ESTIMATED TIME3 minutes APPLIES TO MODULESiPad App PREREQUISITES• You are logged in to the VisitUs dashboard. SUMMARY Configure alerts to be sent to designated staff members when a visitor meets specific criteria or triggers a compliance warning. STEPS 1. Go to Sign-in Types in the left sidebar. 2. Select the Visitor (or relevant) sign-in